Yikes, that’s not good! If you’re having a problem during normal business hours (Monday – Friday 8:00 AM – 5:00 PM CST), please let us know as soon as possible by contacting HIDIVE Support


For speedier problem resolution, please provide a clear description of your issue, and include the following:

  • How are you watching? (Desktop, Mobile, Tablet, Apple TV, etc)
  • Which series, episode, subtitled or English dubbed version are you watching?
  • Please take us through the steps that you carried for any error to initiate. Screenshots and videos are highly encouraged.

Customer service will be happy to troubleshoot your issue and get you back to binging in no time.